Terms & Conditions
 

*All prices are per person, twin/double share or single room basis in USD. Itineraries are set group departures and pricing is based on the dates specified. The pricing for this package has been based on reaching a final group size of at least 10 full paying travelers. We reserve the right to re-price the package should the group size not reach 10 paying travelers.

International Airfare is an additional cost; please refer to Pricing for information for group air costs from Los Angeles. Air prices are subject to a minimum group size of at least 10 paying travelers. Air space is limited – book early to secure. Add on fares are available from most US cities. US and Foreign Govt. taxes and fees vary depending on the itinerary selected and may range from $90 to $395 per person. Passenger Facility Charges of up to $18 per person and the September 11th Security Fee of up to $10 per person, are not included. After ticketing changes may not be permissible in some circumstances, or a change fee may be applied. Cancellation penalties and other booking or alteration restrictions may exist. Please note that some air segments may be served by an associated carrier.

Domestic Flights within Australia are included in the package prices. Information for these flights will be provided with your final documentation.

Cruise port charges and taxes ranging from $240 to $300 per person are additional.
Prices indicated remain subject to change without notice.

FOR RESERVATIONS, SEE YOUR PROFESSIONAL TRAVEL AGENT.

 

PAYMENT INFORMATION:
(Deposits and Final payments)
Deposit of $850.00 Per Person required at the time of booking. Plus non-refundable Insurance Policy if purchasing.
Final payment is due 90 days prior to departure.

PAYMENTS SHOULD BE MADE PAYABLE TO:
Swain Tours
6 West Lancaster Avenue, Ardmore PA  19003

CANCELLATION INFORMATION:
Days Prior to Departure  
Cancellation Charges (Per Person)
91 or more days: $250.00
90 to 64 days: $850.00
63 to 43 days: 50% of tour cost
42 to 22 days:  75% of tour cost
21 days or less: 100% of tour cost

GENERAL:
For late bookings within 90 days of departure, space is subject to availability and full payment is due immediately. An additional fee of $50 per person will be charged for rush handling.
All payments can be made by check, wire transfer or credit card. Prices are discounted 2.7% for cash, check or wire payments. There is no discount for credit card payments.

Credit cards will be taken for deposit and insurance payment without signature but a signed Credit Card Authorization Form is required within 7 days of such payment, which will acknowledge that the customer has read, understands and agrees to the Terms & Conditions. To receive this form, call your travel professional.

REVISIONS/CHANGES:
A handling fee of $50 per person plus any fees charged by the supplier will be charged for any alterations or revisions to a reservation. Spelling corrections to clients’ names after tickets have been issued are subject to airline revision fees.

TRIP CANCELLATION PROTECTION AND TRAVEL INSURANCE:
The cost of this comprehensive program is as follows:
Tour Cost Premium
Up to $1000 = $89
$1,000-$2,000 = $119
$2,001-$3,000 = $179
$3,001-$6,500 = $299
$6,501-$8,000 = $439
Over $8,000 = $6.50 per $100

We also offer our PREFERRED BENEFITS PROTECTION PLAN as an upgrade to the Travel Protection Plan at an additional cost of $35 per person.

The plan is available for purchase within two days of your tour deposit.  Please include payment for this plan together with your deposit for the tour.  Premiums are non-refundable.

A summary Description of Coverage detailing the coverage, terms, conditions and exclusions is sent to your or your Travel Agent upon making your booking.  Please review it because certain limitations and exclusions do exist, including a pre-existing condition exclusion and exclusions for some conditions such as mental/nervous disorders.  To waive out of the pre-existing exclusion, you must purchase the plan within 2 days of making your initial trip payment and be medically capable of travel on the day you purchase the plan.  To receive more information, ask your Travel Agent for a Description of Coverage, or call the program administrator, BerkelyCare, at (800) 453-4066.

The travel insurance benefits are underwritten by Virginia Surety, policy number HTP-03181. 

The program provides limited health insurance benefits and does not provide basic hospital, basic medical or major medical insurance as defined by the NY State Insurance Department.  The trip cancellation provision takes effect upon receipt of payment; all other provisions take effect upon departure.  This coverage is provided in excess of all other valid and collectible insurance or indemnity and shall apply only after such other benefits have been paid.

This plan was designed and is administered by BerkelyCare, a division of Affinity Insurance Services, Inc., in all states except: AIS Affinity Insurance Agency, Inc. in CA/MN/OK: and AIS Affinity Insurance Agency in NH and NY.

You will receive a Certificate of Insurance with your final documents, which describes the coverages and exclusions in detail.  If you do not wish to purchase this insurance, simply deduct it from your payment.

CONSUMER DISCLOSURE NOTICE:
Please read the Terms & Conditions carefully, as your deposit and payment for a trip constitutes consent to all conditions and general information contained in this brochure.

Responsibility: These trips are arranged by Swain Tours, (“Operator”). It has made the travel arrangements as agent for the transportation carriers and other suppliers of services connected with the tour (“suppliers”), all of which are independent contractors. The Operator in no way owns or operates the vehicles or facilities to be used during the trip, and does not guarantee or assume responsibility for the acts and/or omissions of suppliers, their employees, agents, etc. All bookings are accepted subject to the conditions imposed by suppliers and Operator, including airline, cruise line, rail, coach, hotel, restaurants, insurance and other companies, firms or persons concerned with the trip, and Operator will make no refund in the event of their delay, cancellation, overbooking, strike, force majeure or for elements of the package not used by cruise lines, airlines, hotels, tour operators and restaurants.

There are certain pricing elements that are outside of our control and are subject to change until your booking is paid in full. These include, but are not limited to taxes, fuel surcharges, airline increases, cruise line increases and foreign exchange rates.

The pricing for this package has been based on reaching a final group size of at least 10 full paying travelers. We reserve the right to re-price the package should the group size not reach 10 paying travelers.

Please note that in some cases, airline tickets purchased will be electronically issued in lieu of paper tickets. You will receive a flight confirmation with your documents which you must present at the time of check-in at the airport counter with proper and valid ID such as your passport.

Where group air arrangements have been booked, airline seat assignments are allocated by the airline usually in the form of a group block, subject to availability at the time. We will do our best to accommodate individual seating requests, however these cannot always be guaranteed. The airline can change seat assignments at their discretion and we may not always be advised.

Seating cannot be pre-assigned on any local domestic flights.

In the unfortunate event that the airline carrier cancels a flight/s for a particular route/s or re-schedules flight times, you may not be automatically protected on an alternative carrier or flight. In extreme cases, alternative space may need to be requested with a different airline, causing an increase in the price, and possible date change/s.

We are not responsible for any excess baggage charges that you may incur from the airline and/or tour operators. The airline baggage allowances can change from time to time and often vary for each carrier. We recommend that you refer to the airline websites to review current baggage allowances and excess baggage charges prior to your US departure.

Trips outside the USA require a valid passport or other acceptable forms of citizenship proof. An ETA (Electronic Travel Authority) is required for travel to Australia. For U.S. Citizens, the ETA will be processed by this office at no additional charge, provided legible copies of the travelers Passport ID page are received no later than 45 days prior to departure.  We recommend that your travel professional sends these to us via mail, as fax copies are not always legible.

Participants from other Nationalities will need to contact the relevant Embassy to enquire about Visa requirements.

You are responsible for, and release Operator from passport, vaccination and any other visa requirements and safety conditions in travel destinations. For medical information, call the Centers for Disease Control at 877-394-8747; for travel advisories, go to: www.travel.state.gov, or call the State Department's overseas citizens service center at 888-407-4747.

The Operator reserves the right to decline to accept any person as a member of the tour, or to require any participant to withdraw from the trip at any time who presents a significant risk to the health or safety of himself or others which can not be eliminated or reduced to an acceptable level by Operator’s reasonable accommodation. The Operator reserves the right to correct an error in the brochure presentation or advertised price prior to your departure. Prices advertised are accurate at the time of printing and are subject to change without notice due to changes in market factors including but not limited to foreign currency and supplier cost fluctuations.

Prices set forth in future brochures shall supersede the prices in this brochure, on our website and/or other mailings and advertisements. Airfare quotes and prices for tours that include air in this brochure are subject to airline capacity limitations and higher airfares may apply depending on seat availability at time of reservation.

A contract is made when your reservation and payment are accepted by Operator at its office, and any dispute shall be governed by Pennsylvania law and subject to the jurisdiction of Montgomery County, Pennsylvania.

In calculating the cost of your trip, Operator has relied on your consent to these terms and in the absence of this release, the trip cost would have been higher.

Operator reserves the right to substitute hotels of similar quality at any time or to make changes in itinerary of similar quality.

Operator will not be responsible to any person for expense, loss of time, money or other circumstance resulting from a change in itinerary or change of tour arrangements.

Operator also reserves the right to cancel a tour prior to departure and in such cases, all payments made to date will be refunded and shall constitute full settlement.

If you purchase an airline ticket separately, ensure that your travel agent explains the conditions under which the ticket is issued, as the Operator assumes no responsibility for such airline ticket cancellation fees.

Please understand that not all museums and attractions are open every day of the year. The Operator reserves the right to vary the sequence of sightseeing and/or to re-route the order of cities if that will enable you to visit all listed excursions. In either case, the itinerary content will be maintained to the best possible extent and there are no refunds for any unused or unavailable excursions.

CST #2012413-20